Monday’s Women’s Wear Daily put the spotlight on social media with an article featuring an interview with enter:new media president, Mark Curtis. In addition to weighing in on the e-commerce impact social media can have for fashion accessory brands, Mark was able to touch on the importance of luxury brands controlling the context of their initiatives
According to Curtis, companies going social must stay specific in their branding efforts or risk veering down-market. A firm can spend years carefully cultivating an image through print advertising and runway shows only to see its efforts undone once it posts its first tweet.
“Some luxury firms present their brand on Facebook the same way ‘Joe’s Plumbing’ does, or lets interns run their Twitter feed,” Curtis said. “Social media is such a huge opportunity for brands and every detail – whether it’s putting out a post that is off-brand or not correctly handling this frenetic conversation – can undo so much effort and investment that’s been built up for so long.”
