For YMI, Becoming a Fan Has Its Privileges

September 7th, 2009| Posted in Community Management

09-09-17_ymi_image1YMI Jeans takes the value of its relationship with its fans on Facebook very seriously. Whether it’s giving away a free pair of jeans or a Fan-exclusive Shopping Spree, YMI is making every effort to make sure its fans get the royal treatment. Recently, YMI is also using conversations on Facebook to provide an extra layer of customer care for online shoppers. Recently, the brand even let fans choose the image for their upcoming ad capmaign! Now that’s impressive. The result? The YMI / enter:new media team is quietly setting new standards for how to nurture a focused, passionate group of brand ambassadors.

We’re Kind Of a Big Deal (in Germany)

September 3rd, 2009| Posted in About Us

Everybody is looking to get fans on Facebook. Why? Because the lifetime value of that fan relationship can be enormous if handled with the right social media strategy and execution. No wonder the industry is looking high and low for best practices in netting as many fans as possible.

enter:new media’s work on VH1’s Facebook fan page was recently highlighted by the German blog FacebookMarketing.de as a prime example of multiple best practices including a strong call to action, fan exclusive content, and integrated use of an application.

While we may still rank far behind David Hasselhoff in the hearts and minds of Germans, we still really appreciate the nod.

09-09-03_de

Keep an eye on us

August 17th, 2009| Posted in Social Media Strategy

090805_pg3_img1_vh1enter:new media is profiled as one of the “social media agencies to watch” in a new article by iMedia Connections’ Michael Estrin. Based on an interview with Mark Curtis, the article covers our use of “Fan Only” content on Facebook and gets Mark’s take on what requirements brand managers should keep in mind when selecting a social media agency.

“Find Us on Facebook” is SO Yesterday, Facebook Fan Box is the New Hotness

09-07-10_Become a FanThe new Fan Box is essentially a free Facebook Connect widget brands can add to their existing website(s) to enable visitors to become a Facebook fan without ever actually leaving the site.

The Fan Box replaces the static  “Find us on Facebook” button and should help brands better leverage their existing site traffic to build their Facebook community. The Fan Box can even be customized to highlight recent status updates, number of fans, videos, etc.

Brands need to not only determine where to place Fan Boxes on their site(s) but which features to leverage. We are currently testing different executions to determine best practices. For example, you can see an example of our test of the Fan Box right below the real-time Twitter feed on the YMI Obsessed Blog. We are also moving quickly to implement the Fan Box into the canvas pages of certain Facebook applications.

We’ll provide an update as the real impact of this new widget comes into clearer focus.

A Call To Action: What Facebook Usernames Mean To You

09-06-17_lifewater_tv

One of the biggest developments on Facebook over the last couple of weeks has been the Facebook Username Landrush – basically a vanity URL for profiles. While this service was only available to Facebook’s top advertisers prior to June 13th, any business public profiles with over 1,000 fans can now apply. (After June 28th, usernames will be available to business public profiles with under 1,000 fans.)

The initial launch of this feature caused such a stir that it was covered on CNN, yet the big question remains – what exactly does this mean to marketers?

Our take is that these custom URLs make it substantially easier for our clients to integrate Facebook into their overall marketing mix. Once upon a time, social networks were viewed simply as another tool to drive traffic to a brand’s main web site. As Facebook’s ability to create brand value in its own right has become increasingly clear, it now makes sense for brands to use their FB presence as a major call to action across email, print, tv, radio, billboards, web, and live events…

In April, Vitamin Water broke new ground by using their Facebook Public Profile as their primary call to action for their multi million dollar campaign around Vitamin Water 10. How will you leverage your brand’s new Facebook URL?

Look for upcoming profiles on how enter:new media’s clients are fully integrating their Facebook presence into their entire marketing mix.

Emily Sobol in the Spotlight

Digital Mindshare profiles Emily’s career, why she chose enter:new media, and what gets her really excited.

“We truly believe that everyone working at enter:new media, whether on the communications team, or as a producer or designer, is first and foremost a marketer. We all work together, even when we talk to companies or brands about our services. The clients really love that it is all done collectively together.”

Check out the full interview here.

Why Are We So Focused On Facebook?

09-06-15_facebook_strategy

We are sometimes asked why we place such an emphasis on Facebook as the centerpiece for our clients’ social media strategies. In case you missed it, Nick O’Neil’s article yesterday on All Facebook does a good job of laying out some of the key reasons why Facebook Pages have thoroughly established themselves as the community platform of choice.

Interestingly, this article states that one of the few drawbacks of the platform “is that you can’t customize the design.” This too however is easily overcome with an agency like enter:new media that gives you the ability to not only promote and manage social media programs, but also to create highly customized pages and applications – all through the same team.

Look for examples of custom designed Facebook Pages from the enter:new media in upcoming posts.

Meeting The Social Media Challenge: Content Management

CI

TopRank’s “Online Marketing Blog” hit on a topic this week that nearly all of our current clients can identify with – the importance of content planning in social media strategy and execution. Social communities demand value from brands in exchange for their time, attention, interaction, and engagement. While there are many ways to deliver value in social media, content is king. Creating content strategies that reinforce brand goals and contribute recognized value to community members is essential. Likewise, it is critical to effectively execute those strategies across multiple social platforms like blogs, twitter, and Facebook.

As this is so often a key factor in the success of social media strategies, we will be sharing more best practices, tips and real-world examples of social media content management with you over the coming months.

WeightView Sees Themselves Cooler!

Brands often ask us if we design and build websites. Of course we do! In fact the sites we build kick bootay. Check out our latest creation. We gave our beloved client WeightView a new web makeover more in line with their brand and maturity of their overall business. It’s been pretty fun giving WeightView their very own before and after image.

We Run the Most Popular Twitter Account in the Weight Category… Yeah We Do

If it wasn’t enough that we created the #1 FB application for WV, according to WeFollow, WeightView is now the #1 tweeter in the weight category. We started tweeting for WeightView only a few months ago and it has taken off beyond our expectations. We truly believe the secret to this success is, well… we take that back, it is not a secret at all. We mix up the type of things we tweet about, such as post links to interesting articles, comment on what others in the community are doing, and engage with our community with frequent one-on-one conversations. Most importantly, we provide motivation, which is what WeightView is all about!