Facebook’s New Privacy Settings: Five Brand Marketing Implications

Facebook took a big step in the right direction today by announcing a set of new privacy settings. The features, which will be rolled out in the coming weeks, will give users greater privacy control, and it seems this will not come at the expense of existing functionality.

Translation: the new privacy settings are unlikely to jeopardize the efforts of brand marketers and managers using Facebook to promote their products.

The singular objective of the Facebook security enhancements has been to protect the consumer, not to impede the efforts of marketing users. Consequently, brand marketers shouldn’t be alarmed by the new privacy settings: expect little net change to your marketing operations.

According to All Facebook, five major security enhancements were announced:

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Facebook F8: Breakdown of Changes

April 23rd, 2010| Posted in About Us

As expected, Facebook made some pretty big announcements at their F8 conference this week. We asked our development lead, Morley Zhi, for an analysis of the changes and what opportunities these present for our clients.  Here’s a quick rundown of the changes:

The Open Graph

With its development of the Open Graph API, Facebook is giving publishers a toolset for connecting content on their sites with Facebook in a more integrated fashion.  In general, the social plug-ins are extremely useful but almost completely un-customizable; for now they’ll look exactly like they look on the preview page.

The Graph API looks like it has much of the same functionality as Facebook Connect, but all the API calls can happen on the PHP side instead of the Javascript side, which gives us more flexibility and makes it faster for the end user.  What that means in English:  the new API works like Facebook connect, but is a lot more elegant.

Some of these new tools are drag-and-drop and don’t need any backend integration and the rest require some backend work on the same level of work as implementing Facebook Connect. We’ve separated the reviews by type.

Like Button & Like Box

Instead of becoming Fans, users on Facebook will now “Like”Pages on Facebook, as well as sites and sub-pages elsewhere on the web.  Off-Facebook “Likes” will permanently link the liked web page to the user’s profile.

Activity feed

This shows the five (or so) most recent Facebook actions that occur on a site (i.e. people liking or sharing sub-pages of a website). It’s pretty useful and easy to set up, it also reports all activity on your domain.  This is a great tool for sidebars and homepages and other places with a site-wide context. Each entry is what a person does, as opposed to…

Recommendations

This shows the top 5 or so pages on a domain, ranked by how many people like or share each. Again, this is a good tool for sidebars or homepages.

Comments

This brings a comment board to any page. It’s especially useful because Facebook introduced an API call that lets you see all the comment boards you used, so we have more options for administering the boards. There’s no spam protection though, which makes it less useful than a  Wordpress as a commenting system, which blocks spam.

Live stream box

This is the same live stream box and has not changed.

Login with Faces

This just pretties up the FB Connect login button with friends who are also on the site. This creates a social incentive for users to sign up if their friend’s already have. Using this unit means implementing Facebook Connect.

Facepile

This is just Login with Faces without the Login button.

Facebook to Recommend Pages and Link to User Profiles:

April 19th, 2010| Posted in About Us

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As we discussed here, The age of the Community page is upon us. Around 3:30 today, Mashable posted three important clarifications:

Community pages will aggregate user content:These community pages aren’t run by individuals, so they don’t have a wall and don’t send updates to users’ feeds. Instead, they import streams of related, public content from user status messages.

Status text is split into updates from friends and updates from all Facebook users. E.g., if I write in a status update to everyone, “I love this new hip hop album,” Facebook recognizes the term “hip hop” and imports my public update to the hip hop community page. Community Pages also include relevant information from Wikipedia under a Wikipedia tab.

User profiles connections to pages will be more prominent…oh, and Facebook will recommend pages based on your profile.

With today’s changes, “liked” pages and community pages can be linked to user profiles in categories of the “Likes and Interests” section of the profile. Instead of being merely static text, the profiles can display links to active community or brand-owned pages. Each page’s link will open up a hovercard with more information on the page. The pages you already like will be linked to your profile in the appropriate category, such as music or movies, and interests you’ve stated can be linked to related community pages.

Also, users will be given additional privacy controls.

Of course, since information around pages is public, privacy and sharing settings for these new settings are editable. In a new profile editing workflow, users will be given page suggestions when they add text to their profiles. Pages can be dragged and dropped from the profile, or even hidden if the user doesn’t want his profile to be a billboard for that particular page.And privacy settings will be changed, as well, for “friends, tags and connections” so users have more control over who sees what areas of their profiles, including friends lists, cities and pages.

Upcoming: This week in Facebook

April 19th, 2010| Posted in Social Media Strategy

 

10-04-19_facebook-like-ad• F8, the big Facebok developer conference is happening this Wednesday in San Franscisco

• Expect big announcements – primarily having to do with a universal “Like” button similar to the “Share” button.

• We expect this to make it easier for brands to build valuable social media connections with Facebook users across all of their digital media initiatives.

Tweets of the Week

April 9th, 2010| Posted in About Us

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@MarkatEnter
President of enter:marketing and enter:new media. Social media, PR, direct marketing, fashion, entertainment, sports and technology are all fair game

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sideimagebar1 RT @Versace Emma Roberts is wearing a white leather dress with metal studs in the latest issue of @InStyle US. http://twitpic.com/1co07n 1:21 PM Apr 2nd

Wholefoods Facebook Scam – Technorati   http://bit.ly/bs6yEB 10:10 AM Apr 3rd 

We are so going to start using Hot Deals! RT @seattleweekly Science Explains Why You Always Buy Too Much Stuff @Costco http://bit.ly/9q6ehA 10:45 AM Apr 3rd   

 

Trying to figure out how to use this girl for any of our clients…RT @mashable Soloist Performs on 4 iPhones [VIDEO] http://bit.ly/adZAxX 4:35 PM Apr 4th 

Thoughts for the day: “Conversation is king” and “Feedback is frictionless.” Discuss amongst yourselves. http://bit.ly/c285wC 7:54 PM Apr 5th via web   

Augmented reality is a hot topic in the office. Is the fad over…or has it just begun? Fun little example from Avatar: http://bit.ly/OWjSm 9:49 AM Apr 7th via web

 

RT @missphenom Versus is back! Get on the revamped @versaceVersus clothing mailing list here: http://www.versusspringsummer.com/ 4:39 PM Apr 7th

 RT @YMIjeans @reply us to be featured in our YMI UTweet spot! :) http://bit.ly/blDGPW  5:29 PM Apr 7th

 

Florence + The Machine got a second listen today thanks to my more fashion forward friends – and I can’t stop listening. #fallinginlove  11:22 PM Apr 7th

Getting this camera to capture horse-mounted HD video for our famous polo-playing client. Can’t wait for the footage! http://bit.ly/ejZTy 11:33 AM Apr 8th

Community Pages: The Solution and the Challenge

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The buzz and controversy surrounding Facebook’s forthcoming “Like vs. Fan” terminology change overshadowed another potential game-changer announced by Facebook last week – the creation of Community Pages. While this change may make it easier for brands to claim to their own “official” Facebook turf, it also opens a new set of marketing opportunities and challenges.

Facebook’s goal for the Community Pages initiative is to create greater distinction between users’ efforts to build unofficial communities relating to brands, entertainers and other public figures and the planned and targeted efforts of brand owners and managers.

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The Key to Being “Likeable” on Facebook: Great Content

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Just when more and more marketers were getting into a groove promoting their “become a fan” message, Facebook goes and announces a shift away from this terminology in favor of the existing “like” feature. While many were quick to panic at first, most are seeing this semantic shift as a way to make it easier for users to build lasting connections to brands in the future. Yet, rather than taking pressure off marketers looking to increase their impact in social media, this shift places even more emphasis on the need to be “likeable” – i.e., deliver valued content on an ongoing basis that users will like, share and recommend.

One of the keys to this new approach is its ability to sidestep the mental hurdle involved when users are asked to overtly declare they are a “fan” of a particular brand. Soon they will simply need to “like” a brand’s ad, content or activity on Facebook in order to establish an equivalent connection. With Facebook users currently using the “like” feature over “become a fan” by a ratio of nearly 2:1, the implications in brand reach on the platform could be seismic.

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Don’t Get Bit By Social Media Platform Fees

March 18th, 2010| Posted in Social Media Strategy

Social_tigerSocial media “platforms” are hot right now. And why not? Today, you don’t necessarily have to pay to build custom Facebook tabs and applications from scratch when you can re-skin existing apps and deploy a highly branded presence with rich social media tools in a fraction of the time and budget.

Ahh, but there is a catch: monthly licensing fees. Many who have built their Facebook presence on proprietary development platforms are now stuck paying monthly fees, simply for the right to continue to use their own Facebook presence.

We see things a different way.

We too are big believers in the value of social media platforms. In fact, we offer one of the richest set of tools and capabilities available. However, instead of asking our clients to continue to pay for these customized tools, we focus on delivering the professional social media services needed to build and manage community and drive measurable results. These services include community management, digital PR, content production, and promotional marketing.

Don’t let a good idea like social media platform lead you down a dead end street. Avoid licensing fees and put that your budget to work to create an end-to-end social media program.

The (Colbert) Nation Loves Our Latest Custom Facebook Tab

February 10th, 2010| Posted in Application Development

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For Comedy Central and The Colbert Report, sponsor of this year’s U.S. Olympic Speed Skating Team, the trek of the torch to Whistler, British Columbia brings an opportunity to engage more deeply with their fans.

Colbert and Comedy Central teamed with enter:new media to create a custom Facebook tab to act as the social media headquarters for the show’s “Skate Expectations” campaign.

This custom, updatable application, provides fans access to a curated selection of videos and articles related to the U.S. Speed Skating team, the Winter Olympics and ColbertNation.com. Colbert’s Twitter feed, @StephenAtHome, is woven into the application, affording fans the chance to expand their relationship with the show across social media platforms.

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An Inside Look: Three Facebook Changes that Affect Your Brand

January 27th, 2010| Posted in Social Media Strategy

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Facebook is rolling out a series of changes that  may require swift action by marketers. The disappearance of the “Boxes” tab, narrowing of custom tabs and discontinuation of iFrame use – all likely by the end of February – leave little time for the modifications that will shape how the social media-using public perceives your brand. Unless you’re sticking to out-of-the-box functionality (which means you’re leaving ROI on the table), you have a little over a month to prepare. Read the rest of this entry »